It’s difficult to make either judgement with the information in this article. The teacher requested it: is parent saying that the request never happened? If

It’s difficult to make either judgement with the information in this article. The teacher requested it: is parent saying that the request never happened? If the request did happen and it was only sent/seen once, where do the lawmakers draw the line between “The teacher asked once and the parent never took them up on it, therefore it’s the parent’s fault.” and “The school didn’t share what the concerns were and only tried to contact the parent once in 3 years. The school is at fault.”