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“There is a notice in your school portal.”, or “There is an unexplained absence. Access your school portal.” can be sent literally dozens of ways in the 2020s:
by joshspankit 6y ago
“There is a notice in your school portal.”, or “There is an unexplained absence. Access your school portal.” can be sent literally dozens of ways in the 2020s: SMS, email, Messenger, Instagram, phone call, custom app on Android or iOS, letter mail, etc.
I don’t want to tell someone what their ability is, but I have to believe that at least one of those will be the right choice for any individual parent.
- upbeat_general 6y agoThere’s a good chance that those messages have to be setup by first logging into that portal which might not be easy or obvious to do. It could be made easy by having the default being sent mail notices every X days by default but it also could be that there’s some access code needed to create an account on some difficult to navigate website. In that case it’s likely that lots of parents who aren’t tech literate won’t be able to/know to access the portal or get the notices.
- joshspankit 6y agoMy point is that the portals and the configurations and whatnot don’t matter. The school should be able to easily and simply configure whatever the parent needs without requiring the parent to be tech literate.
- dmix 6y agoThe death of traditional phones has largely been overstated. Even my dentist sends both SMS and phone calls for appointments. And they are a 2-bit operation. My doctor has a web portal but they rely on phones for important information like 'you missed an appointment without warning us'. I'm struggling at the idea some random locked we form was sufficient for this critical information.