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Phone or email would work too, no contract required. > As a special customer service, and to improve the overall security of the Internet, Cisco may offer cust
by oasisbob 6y ago
Phone or email would work too, no contract required.
> As a special customer service, and to improve the overall security of the Internet, Cisco may offer customers free software updates to address high-severity security problems. The decision to provide free software updates is made on a case-by-case basis. Refer to the Cisco security publication for details. Free software updates will typically be limited to Critical and High severity Cisco Security Advisories.
> If Cisco has offered a free software update to address a specific issue, noncontract customers who are eligible for the update may obtain it by contacting the Cisco TAC using any of the means described in the General Security-Related Queries section of this document.
https://tools.cisco.com/security/center/resources/security_vulnerability_policy.html https://tools.cisco.com/security/center/resources/security_v...
- RedShift1 6y agoCan confirm this works, did this 3 times in the past. 2 times no questions asked, a 3rd time I first got a message that I didn't have a support contract, but got it after linking them the release notes of the firmware in question where it said Cisco would provide it for free.