That’s my experience as well. Uptime is decent. Just hope an outage is widespread and not at your ground block. Because god help you if you need to reach out.

That’s my experience as well. Uptime is decent. Just hope an outage is widespread and not at your ground block. Because god help you if you need to reach out. It will be frustrating and painful and there is no escalation option. Honestly I get better results just going through the Better Business Bureau. It literally solved my last line down issue faster that way that the empty promises from their call center robots