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Does anyone have an experience to share how to organize such paid support session online and get paid?

• smashah 6y ago
  You can use a platform like otechie. There people are required to put in their card details before starting a conversation. This is what I do with open-wa (https://github.com/open-wa/wa-automate-nodejs#support https://github.com/open-wa/wa-automate-nodejs#support) Because I sell license keys to unlock features, it allows me to provide generalized support and quick bug fixes via the discord for everyone for free. If people need help with integration in their specific code base then that's when I ask them to go through the "consulting route" - if it's quick they use otechie. If it's more involved (1+ days) then we work out a contract arrangement. I hardly get any clients through these means but it does put a clear value on my time which results in the community appreciating the time and effort into the project and the real time support (via discord).