3 ms·
What percentage of users do this, that you can tell? If its 3% of users, it might not even be worth it. That being said, why not allow a few registrations per
by eggbrain 15y ago
What percentage of users do this, that you can tell? If its 3% of users, it might not even be worth it.
That being said, why not allow a few registrations per IP address (versus 1). You'd hate to punish possible paying clients by preventing them from signing up for your service because someone else on the same IP did the same thing.
Finally, it may be worth it to send an email to the people you notice and ask how you can improve the product. It would let them know that you know what they are doing, but you still want them as paying customers, not to punish them or push them away.
- ctb9 15y agoI second this. I'm currently guilty of doing exactly what the OP is describing. The free tier was slightly too small for my needs, so I'm using two accounts for development. When I'm ready to use the service in production, I will gladly signup for a paid account.
- uptown 15y agoI'd send them an email & offer them a discounted rate for X months on whatever non-free tier is the best fit for their actual use. After that time they can either go back to their shenanigans, or keep paying your full price.
- Ixiaus 15y agoGood suggestions, thank you!