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They are either lacking product management or squeezed the re-design into a period where not all the work could be reasonably be completed, yet that didn't stop
by JMTQp8lwXL 6y ago
They are either lacking product management or squeezed the re-design into a period where not all the work could be reasonably be completed, yet that didn't stop them from trying. One other common broken flow is refreshing the webpage. Sometimes, you'll be presented with a logged-out experience (despite having proper cookies; a few more refreshes and I appear logged back in).
It's some sort of organizational failure.
- teraflop 6y agoThe redesign is 3 years old at this point, so I don't think you can blame it on time pressure.
- bredren 6y agoI presumed it was because pushing people back to Reddit-wide serps led to some conversion goal. How else could something so stunningly opposite user intent persist this long? It is customer-hostile but something to get away with.
- JMTQp8lwXL 6y agoThey never fixed the bugs; they either didn't budget to do a post-beta bug bash or something's amiss with their quality leadership. No matter how you dice it, their engineering organization isn't in a healthy state. If it's not time, it's a lack of resourcing.