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Weird how there never seem to be any code errors relating to billing that prevents customers from giving the company money, only the other way around.
by minikites 6y ago
Weird how there never seem to be any code errors relating to billing that prevents customers from giving the company money, only the other way around.
- tumblewit 6y agoNot really. If you think about it charging a customer is naturally going to be the most tested feature. You can’t really test ‘not charging’ unless there is a high volume of customer calls saying they are being charged when they don’t want to be. A very low to no volume of customers would call if they used a service and were not charged for it on the other hand.
- minikites 6y ago"Our service is so great, nobody will want to cancel it, so we don't need to test the cancellation feature." This is what your comment boils down to and why we need regulations in this area. Difficulty in canceling services affects many industries, not just technology.