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I would be very interested in reading case studies where a company both does documentation well and does not get bogged down in vast amounts of paperwork. As y
by MattGaiser 6y ago
I would be very interested in reading case studies where a company both does documentation well and does not get bogged down in vast amounts of paperwork.
As yes, plenty of fixes for things are not written down anywhere.
- jaxx75 6y agoIf you haven't read it, you'd probably enjoy (and anyone interested in process) The Toyota Way by Liker.
- MattGaiser 6y agoThanks!
- s1artibartfast 6y agoUnfortunately, every company that I have been at that has tried to implant the Toyota Way just bolted additional processes onto their legacy ones, adding complexity.
- nullserver 6y agoReproducibility. Have others come in and follow the directions.