4 ms·

The SaaS project I'm working on won't have a free tier. We think it's unfair to make paying customers support free customers.

• ketamine__ 6y ago
  Does the customer on the $40 plan think it unfair he pays for more resources than the customer on the $20 plan?
  • pier25 6y ago
    That's different, they're both paying.
    • ketamine__ 6y ago
      As a paying customer I don't care about customers on the free plan. I don't think anyone has time to consider such things.
      • pier25 6y ago
        Wouldn't you prefer to pay less?
        • ketamine__ 6y ago
          If you're setting prices based on cost shouldn't the prices be astronomically higher during the first few years of the business?
          • pier25 6y ago
            Irrelevant. You're changing the subject.