If your last 3 orders of Amazon didn't arrive and you had to sue them to get the money back, will you order there again or will you first try somewhere else? T

If your last 3 orders of Amazon didn't arrive and you had to sue them to get the money back, will you order there again or will you first try somewhere else? Trust may not be necessary on paper but it is a huge competitive advantage, and a strong distrust is a total dealbreaker for most potential business partners.