> No, they might not be deserving of customers trust but that doesn't mean that throwing egg on their face is helping the situation any. But not throwing egg o

> No, they might not be deserving of customers trust but that doesn't mean that throwing egg on their face is helping the situation any. But not throwing egg on their face was helping less. As long as security bugs are mostly invisible they don't get fixed. > They should have informed Sony of the issue. If Sony needed to be told to lock their doors it's only because they didn't care. (At least in 2011. It might have been different in 1997...) > It's not helping the market and its not helping consumers? In the end, it helps the market and the consumers. If companies get away with broken security that penalizes, by comparison, other companies who spend more to develop a secure product, or who produce a less ambitious product because they know it's all that can be done securely. Customers win because they get a more realistic view of what they're buying. > You and I both know that they should not be storing stuff plain text or with some bad security practice and we understand what it takes to make it right but to the common person they are instantly put off all places where they have to put card details. The overall perception of the web is stepping back 15 years in the eyes of the general consumer, soon people will be afraid to put their details anywhere. As they should be. You can see how well protected everything isn't. > I agree completely with what you are saying but that's from my point of view, I'm thinking general consumer confidence. Confidence through ignorance doesn't seem like a gift.