Fair point. The next poster explains how Amazon identifies and tries to mitigate it: "if you’re not watchful, the process can become the thing. This can happen

Fair point. The next poster explains how Amazon identifies and tries to mitigate it: "if you’re not watchful, the process can become the thing. This can happen very easily in large organizations. The process becomes the proxy for the result you want. You stop looking at outcomes and just make sure you’re doing the process right"