Even a small company has a huge amount of things going on at the same time. Any one thing in isolation is simple, but put together they amount to a huge amount

Even a small company has a huge amount of things going on at the same time. Any one thing in isolation is simple, but put together they amount to a huge amount of work where you can't put the time needed into become an expert on everything. That applies to anyone any employee, including the CTO, especially so. They're just people. Publishing an entire article to shame them is just disgusting. Like, why? The reporter if anyone deserves being shamed for apparently making a career of flinging shit at people.