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You need to find out why you are listed in MATCH. Being listed there could have a major effect on the prices you'll pay and who will take your business. At th

You need to find out why you are listed in MATCH. Being listed there could have a major effect on the prices you'll pay and who will take your business. At the same time, you better find out a new provider quickly as I doubt Stripe can do anything for you. When Stripe gets their agreements setup with the card networks they agree to a fee based on client risk and they can't accept clients that would be outside that category without being in violation of their agreement. So I doubt you'll get much relief from Stripe without getting off MATCH so they can say you aren't a "high" risk. Good luck! I think the 5 days is total BS, but not sure how they came to that number and if that is imposed on them. Seems totally unreasonable to ask a business to change integrated card processors in 5 days IMO.

kureikain 6y ago
Do you know how and where I can find out about MATCH? I just openned this business bank with Chase. It's my first business and also my first SaaS and this is the first time I used Stripe or charge people's credit card. I haven't done any business before and never charge money before this so I'm not sure how I got on MATCH. One thing is it may related to my home address or my POBox address which may trigger some old business in there?
- davismwfl 6y ago
  Given this is your first business and you say you've not had one before you should reach out to Stripe support with the details. Likely this is a non-unique submission then, based maybe on a common name and location or something along those lines. You can look at Stripe's link in the email they sent you it shows what information a clearing bank would've used to add you to the list. Something is showing up. Maybe Stripe can at least tell you which bank listed you on MATCH so you can try and work through it. With what you are saying you might be able to push with Stripe a little if you can prove it isn't you, as that should be within Stripe's authority to state it isn't the same business/person. But even if you succeed there, I'd still work with Mastercard to make sure your business isn't confused with the one currently listed again.

kureikain 6y ago

Do you know how and where I can find out about MATCH? I just openned this business bank with Chase. It's my first business and also my first SaaS and this is the first time I used Stripe or charge people's credit card. I haven't done any business before and never charge money before this so I'm not sure how I got on MATCH. One thing is it may related to my home address or my POBox address which may trigger some old business in there?

davismwfl 6y ago
Given this is your first business and you say you've not had one before you should reach out to Stripe support with the details. Likely this is a non-unique submission then, based maybe on a common name and location or something along those lines. You can look at Stripe's link in the email they sent you it shows what information a clearing bank would've used to add you to the list. Something is showing up. Maybe Stripe can at least tell you which bank listed you on MATCH so you can try and work through it. With what you are saying you might be able to push with Stripe a little if you can prove it isn't you, as that should be within Stripe's authority to state it isn't the same business/person. But even if you succeed there, I'd still work with Mastercard to make sure your business isn't confused with the one currently listed again.