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This is full email from Stripe: ``` Hi Vinh, Thanks for using Stripe! Unfortunately, it looks like your website, hanami.run, or a previous business you were
by kureikain 6y ago
This is full email from Stripe:
```
Hi Vinh,
Thanks for using Stripe!
Unfortunately, it looks like your website, hanami.run, or a previous business you were associated with, is listed on MATCH or another terminated merchant file operated by the card networks. In this situation, we will not be able to continue accepting charges on your Stripe account.
That said, we understand that there may be some work involved with moving your business away from Stripe, and we’re happy to help out with this process by giving you 5 days to switch to a new provider. After that, you won’t be able to accept additional charges on your account, but we will continue making transfers to your bank account until you receive all of your funds[1].
If you need an alternative payment processor, we recommend considering PaymentCloud, which works with businesses with a higher level of risk than we're able to support: https://paymentcloudinc.com/stripe https://paymentcloudinc.com/stripe.
We completely understand how frustrating this situation is for you. If you'd like to try to remove this block, you will need to reach out to your previous processors to check why you were placed on this list and how your can remove yourself from it. While we'd love to be able to directly help you sort this out, we unfortunately don't have any additional information for you.
Please visit https://stripe.com/docs/disputes/match https://stripe.com/docs/disputes/match for more information on MATCH.
Again, we're sorry for not being able to be more helpful here and wish you luck with your business.
```