3 ms·
I think the reality is not just that Best Buy is (maybe) creating fake reviews or removing bad ones, but that most reviewers only rate with 1 star or 5 stars. T
by jwagenet 6y ago
I think the reality is not just that Best Buy is (maybe) creating fake reviews or removing bad ones, but that most reviewers only rate with 1 star or 5 stars. The majority of reviews I find are in one of those two buckets, and only a handful of nuanced reviews fall in 2-4, effectively making the rating of a non controversial product that does what it’s supposed to - but has lemons - from 4 (meh) to 5 (works as expected).
- bombcar 6y agoThis is why I would support a law that says if you're selling a product and have reviews you must also report how many you've sold over the last year, and how many returns (or maybe a percentage or something). That would be a much more useful metric.
- jfim 6y agoIt would be gamed anyway, you'd just get sellers saying "we'll give you twenty dollars for not returning the item."
- dredmorbius 6y agoProsecute this as fraud.