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> Don't most people configure and order online anyway and just pick up from a dealer I... don’t think so? I think most people expect a car to be available when

> Don't most people configure and order online anyway and just pick up from a dealer I... don’t think so? I think most people expect a car to be available when they go to a dealership. > What does the dealer really do except help you pick and show you how to use the car when you pick it up? Financing, installing aftermarket parts, handling trade-ins.

chrisseaton 6y ago
> I think most people expect a car to be available when they go to a dealership. They're not likely to have the model you want in the specification you want and the colour you want just randomly sitting right there and then, no matter how large the dealership is, so most people have to order. > Financing, installing aftermarket parts, handling trade-ins. Right, so trade-in is part of the delivery process and parts is like servicing. These are all things that still need to happen. Financing is part of the buying process so can be done online or they can help you do it if you're stuck.
- Armisael16 6y ago
  > They're not likely to have the model you want in the specification you want and the colour you want just randomly sitting right there and then, no matter how large the dealership is, so most people have to order. A lot of people just pick from what they have in stock (or what they can get in very short order from nearby dealerships). > Right, so trade-in is part of the delivery process and parts is like servicing. These are all things that still need to happen. Financing is part of the buying process so can be done online or they can help you do it if you're stuck. I don’t understand what you’re going for here. These are things that dealers do, and do a lot of. I thought that’s what you were asking about. You can do them online... but a ton of people don’t.
  - chrisseaton 6y ago
    > I don’t understand what you’re going for here. Someone asked > So all Volvo dealers are done? I said no, because they'll still need to do lots of things they already do, like handing the car over, servicing, things like that.

chrisseaton 6y ago

> I think most people expect a car to be available when they go to a dealership. They're not likely to have the model you want in the specification you want and the colour you want just randomly sitting right there and then, no matter how large the dealership is, so most people have to order. > Financing, installing aftermarket parts, handling trade-ins. Right, so trade-in is part of the delivery process and parts is like servicing. These are all things that still need to happen. Financing is part of the buying process so can be done online or they can help you do it if you're stuck.

Armisael16 6y ago
> They're not likely to have the model you want in the specification you want and the colour you want just randomly sitting right there and then, no matter how large the dealership is, so most people have to order. A lot of people just pick from what they have in stock (or what they can get in very short order from nearby dealerships). > Right, so trade-in is part of the delivery process and parts is like servicing. These are all things that still need to happen. Financing is part of the buying process so can be done online or they can help you do it if you're stuck. I don’t understand what you’re going for here. These are things that dealers do, and do a lot of. I thought that’s what you were asking about. You can do them online... but a ton of people don’t.
- chrisseaton 6y ago
  > I don’t understand what you’re going for here. Someone asked > So all Volvo dealers are done? I said no, because they'll still need to do lots of things they already do, like handing the car over, servicing, things like that.