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This is true, the web is in essence[0] what we, as a collective society, make of it. Many of the points he brings up I never even thought of, and I like to cons
by no_wizard 6y ago
This is true, the web is in essence[0] what we, as a collective society, make of it. Many of the points he brings up I never even thought of, and I like to consider myself a staunch privacy advocate.
Namely, the points on how small businesses are affected by GDPR and anti-tracking / anti-cookie measures are fresh perspectives I've never thought of. To his point, all this is going to do is drive people to where the eye balls are, so instead of just marketing on Facebook (or Twitter, or Reddit) you want to market and convert your audience all on the same platform(s) because its increasingly difficult to do otherwise.
My counter point being of course, that this may have been inevitable anyway, since this really is increasingly the way people interact, is via apps like Instagram, Facebook, Twitter, Reddit etc and less and less on the open web. Of course large corporations can and should and will kicking or screaming or no, comply with the laws, but little thought has been given how much those laws don't disrupt the fundamental problem: disrupting the stranglehold these companies have on interaction. I think a good amount of the GDPR, and Apple's recent moves have good ideas and net wins, but after reading this article, I can also see how it will simply, in the long term, act as a form of regulatory capture where only the largest entrenched companies can comply and small companies, particularly non tech small businesses, will be increasingly more reliant on those platforms going forward.
The solution isn't of course, to get rid of things like the GDPR, but like all laws and regulation, it needs to be re-thought and re-shaped as it affects the marketplace, and that's the crux of the problem, most regulation is set it and forget (particularly in the US) where there is little after thought given or follow up to it and augmenting it appropriately to minimize real downsides (not perceived ones that corporations complain about, but more barriers it creates to new businesses) and asking the question of is this acceptable or do we need to re-think some aspect of this?
I know this won't play that well either, its not going to be a popular debate among my peers, but its important we consider all the facts, none the less.
[0]: I may be reducing the article a little too much here, forgive me, I really do think everyone should read it first
- Aerroon 6y agoThe solution, as it often is, is to create reasonable exemptions for small businesses. How do people expect a single person to start a business among all of these rules? Obviously there shouldn't be no rules, but they need to be easier to comply with. Right now it all kind of works, because there's a lack of enforcement. But we don't know how many people have given up, because they were uncertain of the regulations.
- twiss 6y agoFor new businesses, most support tickets will probably be handled manually. This could even include such mundane things as "could you reset my password" (if you haven't bothered to implement a "forgot my password" mechanism yet, which is perfectly reasonable). Another request could be, "could you delete my account and data". Normally, if a user asks you that, you should probably already do so anyway, GDPR just says that you must. It also says that if they ask for their data, you have to give it to them. If you don't have many users yet, not many such requests will come in, so I don't think this is an undue burden. In the beginning, the burden will be roughly proportional to the number of users you have. If the burden becomes too high, it's easily automatable. So personally I don't think an explicit exemption for small businesses is really necessary.
- calvinmorrison 6y agoMeanwhile people literally google around for small businesses and sue them for operating in historic buildings without ADA access. Congrats, bobs coffee shop is now starbucks!
- twiss 6y agoYou're talking about stuff (presumably) happening in the US, but GDPR is an EU law. The regulatory landscape in the EU is rather different. The law also says that fines must be "proportionate". It is not, as a general rule, the goal of courts to bankrupt businesses, but rather to incentivize compliance.
- Aerroon 6y agoDo the courts apply fines? I thought it was the regulatory agency that did that. If Starbucks is friends with the regulatory agency and Bob isn't, then why wouldn't this be the result?