Sadly the simple act of choosing where to save a file, understanding where that is, and remembering that, is more than many people feel they should need to do.

Sadly the simple act of choosing where to save a file, understanding where that is, and remembering that, is more than many people feel they should need to do. Signing in with an email address and guessing their own password (typically one of the three passwords they share across all of their online services) is the norm.