3 ms·

The cost of storage is marginal, 1 subscribing user subsidizes 100-1000 free users. The encryption computation is offloaded to the client as well. That's why th

The cost of storage is marginal, 1 subscribing user subsidizes 100-1000 free users. The encryption computation is offloaded to the client as well. That's why this service is a profitable recipe for freemium. I'm sorry you're sorry about the parent commenter's experience.

imagine99 6y ago
No need to feel sorry for me ;-) Personally, I am used to that, I've been in IT for too long. But I can indeed imagine that some people experienced some anguish over this. I agree that storage cost is completely marginal and I am quite sure they had a sustainable ratio of paying to free users (otherwise they'd have made completely different decisions or shut the service down). In my experience, LastPass had one of the best brand reputations among password managers, and LogMeIn can do "good software" (but not sell it sensibly to anyone but enterprise audiences it seems). That's down the drain now of course, which certainly is a shame. 7 trackers and the purposeful deterioration of the free tier can only be explained by greed, I think. (Unfortunately, we'll likely never know the true decision-making process that went into this but come on, it's a game of probabilities).
- kwanbix 6y ago
  LogMeIn did the same. They became popular because they have a great product that was free to use for personal matters. So I had it installed on all of my family and friend's computers to use it occasionally when they had trouble. Then one day they changed license and you couldn't use them anymore. I had to move to TeamViewer.
  - imagine99 6y ago
    And then TeamViewer did the same, and if you accidentally connected to a Windows Server OS, they locked your account :-( So I had to move on to... nothing actually, now I'm using the Windows-integrated "Quick Assist" feature which works fairly well (but requires a Microsoft account unfortunately).
    - kwanbix 6y ago
      I just use it to connect to my friends and family, I think the only thing is they cut the connection at 45 mins but that is it.
KptMarchewa 6y ago
Complaining about storage costs seems weird, when data generated by those trackers is literally orders of magnitude larger.

imagine99 6y ago

No need to feel sorry for me ;-) Personally, I am used to that, I've been in IT for too long. But I can indeed imagine that some people experienced some anguish over this. I agree that storage cost is completely marginal and I am quite sure they had a sustainable ratio of paying to free users (otherwise they'd have made completely different decisions or shut the service down). In my experience, LastPass had one of the best brand reputations among password managers, and LogMeIn can do "good software" (but not sell it sensibly to anyone but enterprise audiences it seems). That's down the drain now of course, which certainly is a shame. 7 trackers and the purposeful deterioration of the free tier can only be explained by greed, I think. (Unfortunately, we'll likely never know the true decision-making process that went into this but come on, it's a game of probabilities).

kwanbix 6y ago
LogMeIn did the same. They became popular because they have a great product that was free to use for personal matters. So I had it installed on all of my family and friend's computers to use it occasionally when they had trouble. Then one day they changed license and you couldn't use them anymore. I had to move to TeamViewer.
- imagine99 6y ago
  And then TeamViewer did the same, and if you accidentally connected to a Windows Server OS, they locked your account :-( So I had to move on to... nothing actually, now I'm using the Windows-integrated "Quick Assist" feature which works fairly well (but requires a Microsoft account unfortunately).
  - kwanbix 6y ago
    I just use it to connect to my friends and family, I think the only thing is they cut the connection at 45 mins but that is it.

KptMarchewa 6y ago

Complaining about storage costs seems weird, when data generated by those trackers is literally orders of magnitude larger.