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> this comment is entitled One who set an expectation ought not be shocked when one's users have that expectation. I don't think they are evil, but I do think

• imagine99 6y ago
  In principle I agree. I certainly don't think they used to be evil, they set out do create a product and brand that stood for safety and security and trust. I think they've lost focus of that now, their incentives have shifted (maximum cash extraction) and they're also tone-deaf. You just can't add 7 trackers to such a product without losing credibility. Look, nowadays, some telemetry feedback (aka. trackers) is extremely valuable to iterate quickly and improve your software, also to the benefit of the end-user. What you certainly don't need is seven (7) trackers or to make them compulsory instead of opt-in or at least opt-out. I mean, the amount of "non-evil" stuff you could learn with a tracker in a password manager is certainly so limited that it doesn't justify 7 trackers. Anything above one self-hosted, non-third-party, non-adware telemetry server does seem slightly... evil in this context. ;-) And if you add 7 trackers AND try to trick me with bait & switch tactics, well then, indeed, you're gonna lose a lot of business. Hope the bit of extra cash they got from people who panicked and didn't have time to set up alternatives was worth it...