> The customer of course desire high-quality product they have paid for. People pay for features first, and UX/UI second, if at all. People pay for software t

> The customer of course desire high-quality product they have paid for. People pay for features first, and UX/UI second, if at all. People pay for software that makes them money. When two competing software offer the same feature set, than and only then does UX/UI get any important. UX/UI is not for your customers: it's for attracting pigeons to your CRUD website in order to sell them to your advertising customers.