4 ms·
This mean-spirited view slanders those who have the least control over policy. Frontline support personnel have a limited palette of authorised remedies availab
by inopinatus 6y ago
This mean-spirited view slanders those who have the least control over policy. Frontline support personnel have a limited palette of authorised remedies available to them, and anything beyond predetermined options often does require them to stick their neck out.
- saurik 6y agoI read the "they" here as "Apple".
- inopinatus 6y agoApple is not a sentient entity. It does not have wants and needs.