4 ms·

The customer of course desire high-quality product they have paid for. The problem is more often than not, the guy who pays developer salaries wants the develo

The customer of course desire high-quality product they have paid for. The problem is more often than not, the guy who pays developer salaries wants the developers to spend less time on polishing.

snarfy 6y ago
Very true, and the guy paying the salaries is wrong. The customers want the polish without knowing that's what they want. Customers want good software without knowing how to quantify good in software terms.
- marcus_holmes 6y ago
  The purpose of commercial code is to make money. If the cost of annoyed customers is less than the cost of polishing the software, then the guy paying the salaries is right.
  - snarfy 6y ago
    In the short term. At some point you annoy your customers so much they get a Mac and never buy your software again. Compared to PCs, Macs are highly polished and just work (even if that's not entirely true today). Apple's success is a testament to the PC's lack of polish, the point being polish does matter.
    - marcus_holmes 6y ago
      I don't think this is true. I don't think people buy Macs because "they just work" - as you admit this is no longer the case and yet people still buy them. I run a Windows machine to play games on. I would dearly love to not run a Windows machine at all. But to play the games I want, I have to run a Windows machine. I'm not buying Windows because I love Windows and think it's amazing tech. I'm forced into buying Windows because the thing I want to do will only work on Windows. I'm forced to consider buying a macbook again, despite hating how closed the OS is and how dependent it forces me to be on Apple Support's weird shitty lying statements. I have to consider this because I will probably need to develop an iPhone app in the near future and I can't do that on a non-Apple machine. People buy tech to do things, not because they love the tech.
pif 6y ago
> The customer of course desire high-quality product they have paid for. People pay for features first, and UX/UI second, if at all. People pay for software that makes them money. When two competing software offer the same feature set, than and only then does UX/UI get any important. UX/UI is not for your customers: it's for attracting pigeons to your CRUD website in order to sell them to your advertising customers.
- pif 6y ago
  In other words, UX/UI is for when you don't have anything else to offer.

The customer of course desire high-quality product they have paid for. The problem is more often than not, the guy who pays developer salaries wants the developers to spend less time on polishing.

snarfy 6y ago

Very true, and the guy paying the salaries is wrong. The customers want the polish without knowing that's what they want. Customers want good software without knowing how to quantify good in software terms.

marcus_holmes 6y ago
The purpose of commercial code is to make money. If the cost of annoyed customers is less than the cost of polishing the software, then the guy paying the salaries is right.
- snarfy 6y ago
  In the short term. At some point you annoy your customers so much they get a Mac and never buy your software again. Compared to PCs, Macs are highly polished and just work (even if that's not entirely true today). Apple's success is a testament to the PC's lack of polish, the point being polish does matter.
  - marcus_holmes 6y ago
    I don't think this is true. I don't think people buy Macs because "they just work" - as you admit this is no longer the case and yet people still buy them. I run a Windows machine to play games on. I would dearly love to not run a Windows machine at all. But to play the games I want, I have to run a Windows machine. I'm not buying Windows because I love Windows and think it's amazing tech. I'm forced into buying Windows because the thing I want to do will only work on Windows. I'm forced to consider buying a macbook again, despite hating how closed the OS is and how dependent it forces me to be on Apple Support's weird shitty lying statements. I have to consider this because I will probably need to develop an iPhone app in the near future and I can't do that on a non-Apple machine. People buy tech to do things, not because they love the tech.

pif 6y ago

> The customer of course desire high-quality product they have paid for. People pay for features first, and UX/UI second, if at all. People pay for software that makes them money. When two competing software offer the same feature set, than and only then does UX/UI get any important. UX/UI is not for your customers: it's for attracting pigeons to your CRUD website in order to sell them to your advertising customers.

pif 6y ago
In other words, UX/UI is for when you don't have anything else to offer.