At least from my own retail experience, the whole "we're not supposed to, but..." means exactly what was said -- we're not supposed to, but we're willing to mak

At least from my own retail experience, the whole "we're not supposed to, but..." means exactly what was said -- we're not supposed to, but we're willing to make an exception this time because insert reason. It's not so much that I feel bothered, but rather I am more-so uncomfortable having to bend the rules (but that might just be me).