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It seems like the issue had nothing to do with Apple Card and everything to do with an extremely overzealous defaulted payment policy at Apple Store. It seems l
by shuckles 6y ago
It seems like the issue had nothing to do with Apple Card and everything to do with an extremely overzealous defaulted payment policy at Apple Store. It seems like anyone who makes a trade-in purchase with Apple Store using a credit card that may not be a valid payment method could be at risk. Terrifying.
- _qulr 6y ago> It seems like anyone who makes a trade-in purchase with Apple Store using a credit card that may not be a valid payment method could be at risk. No, because the main issue isn't the disputed payment, the main issue is that Apple shut down his other Apple services because of non-payment. This presumably wouldn't happen if the charge was on a non-Apple card.
- komocode 6y ago> the main issue is that Apple shut down his other Apple services because of non-payment. This presumably wouldn't happen if the charge was on a non-Apple card. Not entirely true. If you owe money on the App Store because maybe your non-Apple card expired and you never updated it, Apple will shut down your account still.
- _qulr 6y ago> If you owe money on the App Store because maybe your non-Apple card expired and you never updated it, Apple will shut down your account still. That's not what happened though. His credit card didn't expire. His credit card was the Apple Card. With any other credit card, the merchant gets their money regardless of whether the card holder pays their credit card bill on time. You can buy a MacBook Pro with a Bank of America card, default on your credit card bill, and Apple still gets paid for the MacBook Pro. That's why the money is "credit". So defaulting on your Bank of America payments doesn't make your Apple ID shut down, there's no connection. If merchants didn't get their money from credit cards, then they would stop accepting credit cards. (Merchants are already pissed about the high fees charged by the cards.) This situation with the Apple Card is weird because the merchant and the credit card company are more or less the same company. It turns out, this is very problematic.
- komocode 6y ago> That's not what happened though. His credit card didn't expire I didn't say that's what happened. I'm saying it's entirely possible Apple can shutdown your account for owing money even if you don't have an Apple Card. I had an iTunes account back in 2012 linked to my Paypal. One time I accidentally unlinked my Paypal and Apple wouldn't let me access my iCloud email unless I typed my password. When I typed in my password, it would ask me to verify my CC/Paypal details. When I clicked cancel, the entire process would just happen again.
- _qulr 6y ago> Apple can shutdown your account for owing money Owing money to whom is the question. Apple can't shut down your account for owing money to Bank of America. Or for owing money to Goldman Sachs for a credit card not associated with Apple. In the case of Apple Card, who is the money owed to, Apple or Goldman Sachs? The latter is supposed to be the bank.
- shuckles 6y agoNeither is relevant. The account was shut down because it owed Apple Retail money and they weren’t able to collect on its payment method on file, regardless of what that payment method was.
- komocode 6y ago> Owing money to whom is the question. Today I can put an App Store charge on my Chase card and do a chargeback making up some stupid reason that I never got my app in which the chargeback would be successful. It's not entirely out of the question that Apple would lock my account until that charge is resolved. Similarly, Dustin could have used a Chase card to buy the M1 Mac, supposedly "tradein" without sending the device back, Apple erroneously crediting that CC, and then Apple locking down the account until that's resolved. Both situations result in owing Apple and both are totally plausible situations.
- _qulr 6y ago
- shuckles 6y agoIf I made a trade in purchase on January 1st with my Chase card, closed the card account on January 15th, failed to send in my trade in, and then did not act on any threatening emails from Apple thereafter, how do I not end up in exactly this situation?
- _qulr 6y ago> closed the card account This isn't what happened, so why make a false analogy?
- shuckles 6y agoThere are many reasons a payment method may fail. I outline another below regarding credit limits. Care to engage with the key ideas?
- _qulr 6y ago> There are many reasons a payment method may fail. We know the reason. This was explained in the article.
- shuckles 6y agoIn this same thread people are reporting a similar experience when their PayPal account was unlinked. Even more evidence that Apple Card is primarily incidental. In addition, the reason in the article is a speculation qualified with “it appears.”
- Daho0n 6y agoWhy do you post multiple comments with unsubstantiated things that never happened? Apple made multiple mistakes here and he made none.
- shuckles 6y agoI’m not sure what your point is, but Apple released a summary of the situation, and my interpretation has been shown as totally correct.