AAAnnnd, I just went to AmEx to search for an old transaction about 3 years ago, and it's gone. Poof. Just records back about 18 months. Just like all the re

AAAnnnd, I just went to AmEx to search for an old transaction about 3 years ago, and it's gone. Poof. Just records back about 18 months. Just like all the rest. AmEx counts it's longstanding "members" as it's strategic assets, and used to have this great ability to search online records instantly. It is a GREAT customer-retention feature, and hot data storage has never been cheaper. The longer a customer stays, the more valuable to them is being able to search all the old transactions. It is a key Amazon feature to be able to search all my old purchases over 20 years back. Yet now, it is just like the rest. If I'm going to just lose everything in 18 months anyway (no, requesting and mailing old statement copies is no substitute), why not leave? Corporate decisions are baffling