3 ms·

> Your user base is unhappy It isn't the owner user base if it comes from an unsupported third party build.

woodruffw 6y ago
> It isn't the owner user base if it comes from an unsupported third party build. Maybe this is strictly true, but it isn't how the maintainer/packager model has historically worked: packagers do point users to the upstream for troubleshooting, and the upstream points prospective users to the packagers for installation. It's a marriage of convenience (and philosophy), but it doesn't imply the arbitrary patches and/or changes to the project itself are somehow supported by their upstreams.
- alisonkisk 6y ago
  No. Package manager should never send a bug reporter upstream. It's the package manger's job to investigate the issue and file a bug with upstream including proper context, unless the bug is reported on multiple distributions.
  - account42 6y ago
    That is just unreasonable. For build issues, especially ones that the packager can reproduce - making sure that all that is reported properly makes sens. But most bugs are not that - playing the telephone game here helps no one.
Lammy 6y ago
While technically true, that doesn't mean users will understand that and send their bug reports to the right place. For some historical examples of maintainer burnout and community clashes, see QuodLibet vs Gentoo in 2005/2005: https://bugs.gentoo.org/101619 https://bugs.gentoo.org/101619 / https://bugs.gentoo.org/124595 https://bugs.gentoo.org/124595 And GAIM (Pidgin) vs Gentoo in 2003 (https://bugs.gentoo.org/35890 https://bugs.gentoo.org/35890), where we can see that nothing ever really changes, RE: "You don't happen to be using an architecture other than x86, do you?"
- ziml77 6y ago
  Wow, what a shitty exchange between Gentoo maintainers and Quod Libet's developer. They actually told the dev to do the work of fixing the distro's packages! Is the Gentoo community still that awful 15 years later?
  - Lammy 6y ago
    Nah, this was like funroll-loops-dot-info era and we all grew up. I don't know what distro Kids These Days prefer.

> It isn't the owner user base if it comes from an unsupported third party build. Maybe this is strictly true, but it isn't how the maintainer/packager model has historically worked: packagers do point users to the upstream for troubleshooting, and the upstream points prospective users to the packagers for installation. It's a marriage of convenience (and philosophy), but it doesn't imply the arbitrary patches and/or changes to the project itself are somehow supported by their upstreams.

alisonkisk 6y ago
No. Package manager should never send a bug reporter upstream. It's the package manger's job to investigate the issue and file a bug with upstream including proper context, unless the bug is reported on multiple distributions.
- account42 6y ago
  That is just unreasonable. For build issues, especially ones that the packager can reproduce - making sure that all that is reported properly makes sens. But most bugs are not that - playing the telephone game here helps no one.

Lammy 6y ago

While technically true, that doesn't mean users will understand that and send their bug reports to the right place. For some historical examples of maintainer burnout and community clashes, see QuodLibet vs Gentoo in 2005/2005: https://bugs.gentoo.org/101619 https://bugs.gentoo.org/101619 / https://bugs.gentoo.org/124595 https://bugs.gentoo.org/124595 And GAIM (Pidgin) vs Gentoo in 2003 (https://bugs.gentoo.org/35890 https://bugs.gentoo.org/35890), where we can see that nothing ever really changes, RE: "You don't happen to be using an architecture other than x86, do you?"

ziml77 6y ago
Wow, what a shitty exchange between Gentoo maintainers and Quod Libet's developer. They actually told the dev to do the work of fixing the distro's packages! Is the Gentoo community still that awful 15 years later?
- Lammy 6y ago
  Nah, this was like funroll-loops-dot-info era and we all grew up. I don't know what distro Kids These Days prefer.