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People have been proved to ask their item didn’t get delivered. My favorite was someone sent back a shot of the empty spot on their desk where the computer equi

People have been proved to ask their item didn’t get delivered. My favorite was someone sent back a shot of the empty spot on their desk where the computer equipment should have been.

Ekaros 6y ago
What really is needed is to go back the good old days. And that is signing for what you received. Though that is hard in with today's schedules. But it is responsibility of receiver to go over the shipping manifest and verify that each and every item is present and appears not to be damaged... Protects all parties.
- unhallowed 6y ago
  I don't even get the opportunity to inspect and sign when a common carrier is delivering a "shipper required signature" package and, because it's a big ticket item, I want to. They just sign for me and leave it sitting outside without even a doorbell ring.
- sokoloff 6y ago
  Balancing risk, cost, and convenience is a better goal than eliminating risk at any cost and inconvenience. Suppose I get a 75 line item order from Digi-Key. Is the delivery person expected to wait while I check the package contents against the manifest (a human-powered N*N operation)? Am I expected to drop whatever I’m doing to do 45 minutes of material receiving inspection on my doorstep? What weather conditions might make that untenable? If I come up short, should I inspect everything a second time to make sure I didn’t make a mistake? Same for a 25-person team meal. Chris ordered “no peppers”, let’s make sure we find that one. Mary got extra cheese on hers. That must be this one...
  - travisjungroth 6y ago
    >(a human-powered N*N operation) If the manifest is sorted, it's only NlogN!
- maccard 6y ago
  > Though that is hard in with today's schedules Not for me - I have all the time in the world to do an inventory. But no amazon logistics driver is going to wait for me to carefully unpack a shrink wrapped box, verify it's what it says, and pack it back up again to give back to him if there's something not right, and yet somehow the onus is on _me_ ?

People have been proved to ask their item didn’t get delivered. My favorite was someone sent back a shot of the empty spot on their desk where the computer equipment should have been.

Ekaros 6y ago

What really is needed is to go back the good old days. And that is signing for what you received. Though that is hard in with today's schedules. But it is responsibility of receiver to go over the shipping manifest and verify that each and every item is present and appears not to be damaged... Protects all parties.

unhallowed 6y ago
I don't even get the opportunity to inspect and sign when a common carrier is delivering a "shipper required signature" package and, because it's a big ticket item, I want to. They just sign for me and leave it sitting outside without even a doorbell ring.
sokoloff 6y ago
Balancing risk, cost, and convenience is a better goal than eliminating risk at any cost and inconvenience. Suppose I get a 75 line item order from Digi-Key. Is the delivery person expected to wait while I check the package contents against the manifest (a human-powered N*N operation)? Am I expected to drop whatever I’m doing to do 45 minutes of material receiving inspection on my doorstep? What weather conditions might make that untenable? If I come up short, should I inspect everything a second time to make sure I didn’t make a mistake? Same for a 25-person team meal. Chris ordered “no peppers”, let’s make sure we find that one. Mary got extra cheese on hers. That must be this one...
- travisjungroth 6y ago
  >(a human-powered N*N operation) If the manifest is sorted, it's only NlogN!
maccard 6y ago
> Though that is hard in with today's schedules Not for me - I have all the time in the world to do an inventory. But no amazon logistics driver is going to wait for me to carefully unpack a shrink wrapped box, verify it's what it says, and pack it back up again to give back to him if there's something not right, and yet somehow the onus is on _me_ ?