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I had Griddy for 2 years. I never for a moment was unclear about what I was buying. They pass through the ERCOT rates. They also sent out an email on the 13th
by bdcravens 6y ago
I had Griddy for 2 years. I never for a moment was unclear about what I was buying. They pass through the ERCOT rates.
They also sent out an email on the 13th to all customers, basically telling everyone to leave. It should have been sent out earlier (you had to leave by 3:00 to do a same-day switch; I received it at 2:47), but by that evening I was switched to another provider (though it didn't take effect until the 15th)
Until this month, I always saved money (except for August 2019). What did they expect Griddy to do? They weren't taking profit when ERCOT prices were low; the customers were getting those savings. It's like a different take on "privatize the profits, socialize the losses"
- djanogo 6y agoAnd she could see real time (updated every 15mins) rate and bill during ALL those days. Too dumb to use app which shows real time bill, but wants to sue. Hope judge throws her and lawyer out.
- alisonkisk 6y agoShouldn't the app be ringing alarms every time the price doubles? Shouldn't the vendor offer a spend limit? People here say it's unacceptable for cloud providers to not have spend limits for their web apps.
- bdcravens 6y agoYou could actually use IFTTT with Griddy to set alarms via text or other home automation. https://ifttt.com/griddy https://ifttt.com/griddy What do you do when the limit is hit? I suspect people wouldn't want AWS to start turning off EC2 instances, let alone have your electricity simple turn off. (though rolling over the balance to the next month, presumably when it will be cheaper might have been an option)