The point is to confuse the situation just enough to give them some cover to get their money out. If the ship nothing, then they’ll get shut down immediately.

The point is to confuse the situation just enough to give them some cover to get their money out. If the ship nothing, then they’ll get shut down immediately. If they ship a thing, and in fact it is a handlebar bag, then they can report back to the card companies that it’s an ordinary customer dispute over quality of the goods, and they’ll likely win some of the chargebacks, and more importantly keep them in play while they continue to collect money. The majority of customers probably will just keep the piece of junk and be bitter about it. They aren’t aiming to stay in business for a long time. Just long enough to collect money from a few thousand customers.