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I've bought and sold plenty on ebay using paypal exclusively and can't say my experience is the same. As a buyer, I know that opening a paypal dispute they'll s

I've bought and sold plenty on ebay using paypal exclusively and can't say my experience is the same. As a buyer, I know that opening a paypal dispute they'll side with me, and as a seller I know in screwed if the buyer does so. Two anecdotes - I bought a phone that was "new" and when it arrived it was locked to a carrier I wasn't on. I tried to get it unlocked officially, but apple or the carrier wouldn't help. Seller said no refunds. Paypal sided with me because they didn't explicitly put it in the correct ebay category. As a seller, I sold a processor, listed it with 2nd class signed for postage and the buyer asked if I could ship it first class (next day vs 3-5 days). I said sure, paid the difference out of pocket and uploaded the tracking number. 24 hours later I got a paypal dispute saying item not received, that it wasn't sent by the right means. He had signed for it, I had the tracking. No dice, I was out a £200 part. Paypal so heavily sides with the buyer in every scenario, it's why it's popular!

rjbwork 6y ago
I think they're very inconsistent honestly. I ordered a 400 dollar item last summer, it was shipped by Fedex, and Fedex said they delivered it. I live in a house on a private drive way out in the country - nobody is porch pirating here. It never showed up. I tried to work with the seller but they never responded with anything other than the copy pasted tracking number. Ebay denied my claim saying that a tracking number proves delivery. PayPal did the same. Chase ultimately sided with me and processed the chargeback. I've had other bizarre issues with Fedex as well, like the time they said they delivered a wrench but they didn't, then it showed up 6 weeks later after the seller had already sent me a replacement.
- loeg 6y ago
  I think Fedex drivers sometimes just mark items as delivered that they won't get around to until the next day. I don't know how to explain it other than that. I've experienced the same thing (driver marked delivered, but it wasn't) and the package showed up the next day or two. Only with Fedex...
- vxNsr 6y ago
  > Chase ultimately sided with me and processed the chargeback. Doesn't this mean that both your paypal account and ebay account get locked? I know that if you issue a chargeback to amazon they lock your account until you give them another card to charge.
  - rjbwork 6y ago
    It does not seem to have been the case for me here, although I fully expected it to turn out that way.

rjbwork 6y ago

I think they're very inconsistent honestly. I ordered a 400 dollar item last summer, it was shipped by Fedex, and Fedex said they delivered it. I live in a house on a private drive way out in the country - nobody is porch pirating here. It never showed up. I tried to work with the seller but they never responded with anything other than the copy pasted tracking number. Ebay denied my claim saying that a tracking number proves delivery. PayPal did the same. Chase ultimately sided with me and processed the chargeback. I've had other bizarre issues with Fedex as well, like the time they said they delivered a wrench but they didn't, then it showed up 6 weeks later after the seller had already sent me a replacement.

loeg 6y ago
I think Fedex drivers sometimes just mark items as delivered that they won't get around to until the next day. I don't know how to explain it other than that. I've experienced the same thing (driver marked delivered, but it wasn't) and the package showed up the next day or two. Only with Fedex...
vxNsr 6y ago
> Chase ultimately sided with me and processed the chargeback. Doesn't this mean that both your paypal account and ebay account get locked? I know that if you issue a chargeback to amazon they lock your account until you give them another card to charge.
- rjbwork 6y ago
  It does not seem to have been the case for me here, although I fully expected it to turn out that way.