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I got screwed in the opposite direction. I sold an online service with PayPal, delivered the goods (files to set up a web forum), only to have the client file a
by nneonneo 6y ago
I got screwed in the opposite direction. I sold an online service with PayPal, delivered the goods (files to set up a web forum), only to have the client file a fraudulent chargeback claiming they never received the site files (they used the files to set up a successful site which they are still using; I pointed this out to the PayPal rep and they ignored it). I never got a cent and actually had a negative balance thanks to the fees.
It’s probably very hard to be PayPal, but the incident left a bad taste in my mouth. I no longer accept or send any transactions via their platform.
- kenjackson 6y agoHad almost the exact same thing happen to me selling via EBay and PayPal. The buyer said it wasn’t them that bought it, but they corresponded via EBay and sent payment via PayPal. The unauthorized user had both passwords? PayPals response was basically that we just side with the buyer on all digital goods transactions. I’m moving everything off of PayPal now.