It's not meant to be specific to the business. People usually contact small businesses for scheduling / rescheduling / cancellations , those kinds of inquiries

It's not meant to be specific to the business. People usually contact small businesses for scheduling / rescheduling / cancellations , those kinds of inquiries are "bot-able" to certain extend. The plan is to have an affordable subsription service for general use. As I mention before, the decision tree is still designed by the business, the AI is for the natural language processing.