Chatbots are used a lot already for simple tasks, like the one mentionned in this article (booking apointments online). The issue is not that the bot is not ab

Chatbots are used a lot already for simple tasks, like the one mentionned in this article (booking apointments online). The issue is not that the bot is not able to replace a medical specialist, but making sure the bot will not answer something totally wrong in such a context. In this example, for a medical practice wanting to use a chatbot to automate apointments, you would want to be sure that it will never answer any other questions, especially sensitive ones.