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AFAIK Griddy also made a point of not cutting anyone off for non-payment during the catastrophe, further exacerbating how large some of these bills could get.
by abathur 6y ago
AFAIK Griddy also made a point of not cutting anyone off for non-payment during the catastrophe, further exacerbating how large some of these bills could get.
- toast0 6y agoFrom looking at their documents [1], that's part of the standard Public Utility Commission of Texas standard terms: "Your REP may not order the disconnection of your service for any of the following reasons: for non-payment during an extreme weather emergency" So, it wasn't really Griddy's choice during the emergency. After the emergency, there's not much of a point to cut people off, as the normal usage is peanuts compared to what was incurred during the emergency. [1] https://assets-global.website-files.com/5df01ca286f5a984f50cd9e2/5e011d4c6e721834ea507357_Your-Rights-as-a-Consumer.pdf https://assets-global.website-files.com/5df01ca286f5a984f50c...