I remember having to nurse the batch jobs in the morning when I was working in app support. I had trained my spouse to look out for the yellow "failed" line and

I remember having to nurse the batch jobs in the morning when I was working in app support. I had trained my spouse to look out for the yellow "failed" line and let me know when I was away from the laptop getting freshened up; failures weren't super common but they did happen and such incidents basically took the best part of the day towards investigation/clean-up/root-cause-analysis summary and such activities. That experience helped me swear off any kind of support role and instilled a lot of empathy towards support staff.