Yup, it's been almost two months since I've originally messaged support about being unable to access my account. They said they would schedule a security interv

Yup, it's been almost two months since I've originally messaged support about being unable to access my account. They said they would schedule a security interview, then never followed through. I don't know how it's legal for a company to lock your account w/ funds with no explanation for this long.