This rather sounds like your management struggles to improve the bug reporting process, or that they don't care. Features can always be developed separately and

This rather sounds like your management struggles to improve the bug reporting process, or that they don't care. Features can always be developed separately and parked in a branch or Pull Request (plenty of open source projects work that way). But it must be crazy to have ~24h turnaround time. If it's a more complex bug then you are looking at a week completely lost just waiting for the sun to rise on the other side of the world!