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The refund part hits close to home. I've experience this too. What were some of the reasons for the refunds? I think theres so much to learn there. Some people
by verelo 6y ago
The refund part hits close to home. I've experience this too. What were some of the reasons for the refunds? I think theres so much to learn there. Some people are just jerks (they don't read what they're buying, and then blame you), but some people just didn't get what they expected due to some miscommunication, or product experience issue. I'd love to read more about this from this project!
- zenorocha 6y agoIt's definitely really hard to deal with refunds. You can make 10 sales in one day, but if there's only 1 refund, you might feel sad and disappointed. About the reasons for refunds - you're right, many people buy without reading and then ask for refund later. Others might feel buyer's remorse. In my case, the most common request was because of their personal taste. You see, I'm selling a theme for developers and they usually spend a lot of time using the same theme. It takes time to adapt to a new one color scheme, and some people ended up asking for the refund before they get used to it.
- rubyist5eva 6y agoThis is weird to me, because of all the free versions available...how could you not know what you are getting into when you decide to spend money on it?