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I literally had the opposite experience - a couple of years ago I was leading a data team designing a cloud-based solution and migrating the company from bare m
by manish_gill 6y ago
I literally had the opposite experience - a couple of years ago I was leading a data team designing a cloud-based solution and migrating the company from bare metal.
*AWS* - Lots of sales calls, but eventually redirected us to a "partner", who came up with basically a lift-and-shift.
*GCP* - The Regional Business Head was in direct contact. We were provided almost limitless access to a very helpful and experienced Customer Engineer - who spent _weeks_ with us, designing architecture, doing presentations, giving us learning material and eventually was instrumental in my team's increased capability and skill level to do the new infra design. Both came to visit the office several times. Eventually more senior engineers got involved.
We were also repeatedly given generous credit extensions. And best of all - there was a GCP summit in the country, during which I literally had a sit-down with PMs from a lot of GCP's product offerings - including Spanner, BigTable. 1:1 video calls with PMs from FileStore, Dataflow and BigQuery as well as early access to some key features.
Worth noting that we were hardly a "big" customer, or a huge money spender. Perhaps it was the technical challenge that interested them, or perhaps the reputation of the company/founder in the region. Whatever it was, I've had great experience with GCP.