You could piece it together with https://github.com/nomadic-labs/safesupport-chatbox https://github.com/nomadic-labs/safesupport-chatbox (intercom like matrix c

You could piece it together with https://github.com/nomadic-labs/safesupport-chatbox https://github.com/nomadic-labs/safesupport-chatbox (intercom like matrix chat box) and https://github.com/maubot/supportportal https://github.com/maubot/supportportal (does the operator management). Ping me if you need help! @eric:beeperhq.com