Based on other stories though, the customer experiance between the 2 companies appears to be simliar even if not a YC Company. Google has never had a good repu

Based on other stories though, the customer experiance between the 2 companies appears to be simliar even if not a YC Company. Google has never had a good reputation for Customer service, they believe they can solve all Customer Service with bots and Automation, this will ALWAYS lead to a lower level of customer service. Amazon started in retail sales where customer service is king, so it naturally has batter customer service philosophy than Google. Google has shown zero signs it even desires to have a customer service philosophy that is remotely similar to Amazon, or even Microsoft Software which is somewhere between Amazon and Google on the customer service scale