Absolutely, but it's a three-way street. The experts must be willing to teach, the non-experts must be willing to learn, and the organization must be willing to

Absolutely, but it's a three-way street. The experts must be willing to teach, the non-experts must be willing to learn, and the organization must be willing to allow them the time to do so. If any one of those things is missing, it doesn't work. And in my experience, the most likely ingredient to be present is it willingness of the experts to teach. If you're good at something, it's fun to explain it to others.