There's a difference between privatization and extortion.. Also the `whataboutism` isn't productive. There's a clear need for regulation. The customers should

There's a difference between privatization and extortion.. Also the `whataboutism` isn't productive. There's a clear need for regulation. The customers shouldn't have to foot the bill for the companies lack of investment in their own infrastructure even after 11 years ago it was advised they had to winterize.. Also customers don't have the choice to choose an 'on-the-grid' supplier.. So ?