I think maybe they assumed people knew that. I would have assumed people knew that; have people never blown a fuse? Also, several people froze to death. It's a

I think maybe they assumed people knew that. I would have assumed people knew that; have people never blown a fuse? Also, several people froze to death. It's a massive liability to tell people to shut their power off when it's below freezing; you could face civil liabilities. And you can't disconnect someone during freezing temperatures. I don't know whether a provider telling you to disconnect yourself would go over super well.