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Hey, good luck with the lauch! I just want to note that I'd be wary to try any medical treatment if the website had a testimonial from a fake person like Jason

Hey, good luck with the lauch! I just want to note that I'd be wary to try any medical treatment if the website had a testimonial from a fake person like Jason (https://www.pexels.com/photo/adult-beard-boy-casual-220453/ https://www.pexels.com/photo/adult-beard-boy-casual-220453/).

nickreese 6y ago
Whoa. Surprised to see they haven’t responded to this. Had signed up for a consultation and this will be one of my first questions.
craftinator 6y ago
Looking through the testimonials, they all look like stock photos. Probably a lot easier and nicer looking than actual photos of the people, but it doesn't do anything for my "this is a marketing scam" feeling...
- deleted 6y ago
  [deleted]
mananatwyndly 6y ago
Hey Guys, Thank you for the feedback and this all totally makes sense. Sorry we took a few minutes to get back to this! Unfortunately for HIPAA reason's we cannot use identifying data of patients. This is why we didn't use last names, or patient photos (faces are identifying- and we thought it'd be creepy to do the medical journal thing of putting a black box over the eyes). We are certainly working on finding patient champions who might feel comfortable being totally public, but there are some legal issues around that. That said- these are real stories. Also, feel free to google me, Manan Shah MD ENT in Colorado and you can see people's google reviews. Like all review sites, I'm sure you'll find that I didn't click with some people, but in general I'm pleased that most of my patients really had a great experience! Does this make sense? But I definitely agree, having pretty stock images is something we'll talk to our design team about to avoid the 'marketing scam' feel! Manan
- gumby 6y ago
  You could make a little footnote (and have clicking on the photo send you to that anchor) explaining this. Then it would come off as kind/cool rather than (potentially) suspicious. And you could point out (if it's true) in the footnote that the testimonials are the unedited actual words of people who've used the product.
  - ahstilde 6y ago
    That's a good idea! We're hoping to get permission from some of our patients to directly share their stories, too.
    - mk4p 6y ago
      You can also use a randomly-generated image from https://www.thispersondoesnotexist.com/ https://www.thispersondoesnotexist.com/ Reload the page for a new nonexistent person. And don't forget to show your appreciation at https://www.patreon.com/lucidrains https://www.patreon.com/lucidrains

nickreese 6y ago

Whoa. Surprised to see they haven’t responded to this. Had signed up for a consultation and this will be one of my first questions.

craftinator 6y ago

Looking through the testimonials, they all look like stock photos. Probably a lot easier and nicer looking than actual photos of the people, but it doesn't do anything for my "this is a marketing scam" feeling...

deleted 6y ago
[deleted]

mananatwyndly 6y ago

Hey Guys, Thank you for the feedback and this all totally makes sense. Sorry we took a few minutes to get back to this! Unfortunately for HIPAA reason's we cannot use identifying data of patients. This is why we didn't use last names, or patient photos (faces are identifying- and we thought it'd be creepy to do the medical journal thing of putting a black box over the eyes). We are certainly working on finding patient champions who might feel comfortable being totally public, but there are some legal issues around that. That said- these are real stories. Also, feel free to google me, Manan Shah MD ENT in Colorado and you can see people's google reviews. Like all review sites, I'm sure you'll find that I didn't click with some people, but in general I'm pleased that most of my patients really had a great experience! Does this make sense? But I definitely agree, having pretty stock images is something we'll talk to our design team about to avoid the 'marketing scam' feel! Manan

gumby 6y ago
You could make a little footnote (and have clicking on the photo send you to that anchor) explaining this. Then it would come off as kind/cool rather than (potentially) suspicious. And you could point out (if it's true) in the footnote that the testimonials are the unedited actual words of people who've used the product.
- ahstilde 6y ago
  That's a good idea! We're hoping to get permission from some of our patients to directly share their stories, too.
  - mk4p 6y ago
    You can also use a randomly-generated image from https://www.thispersondoesnotexist.com/ https://www.thispersondoesnotexist.com/ Reload the page for a new nonexistent person. And don't forget to show your appreciation at https://www.patreon.com/lucidrains https://www.patreon.com/lucidrains