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I've had the opportunity of participating on the design phase of an application to control the distribution of ostomy bags for a network of public hospitals. I
by myth2018 6y ago
I've had the opportunity of participating on the design phase of an application to control the distribution of ostomy bags for a network of public hospitals. I was a bit shocked when I knew that the decision-makers were about to cut functionality intended to provide workarounds in case of system failures, so that employees could keep delivering bags upon request.
That would basically result on patients not getting their ostomy bags on time, and I can't even imagine what would follow afterwards. What would be the reactions of patients and their relatives, what levels of stress would hospitals' employees would be subjected to, and so on.
I left the company some months after that, and I don't know what was the final decision, but they'd been warned.
Maybe one day some set of ethical standards will be considered non-functional requirements as important as robustness, security and others.
With technicians being responsible for warning their managers, managers being responsible for assessing risks and documenting their decisions, everything being made transparently and everybody being accountable.