This is cool from a Dev who needs help. It feels more like a micro-consultancy or more like a call center model. It is really bad from the Dev who takes the cal

This is cool from a Dev who needs help. It feels more like a micro-consultancy or more like a call center model. It is really bad from the Dev who takes the call. If I put myself in the position of the Dev who takes the call, It is pretty crap. Let say average call duration is 3 minutes, that means I have to take 20 calls/hr. Thats 20 context-switches per hour. I have worked at call centers, after first few calls in a day, people are just not motivated enough to help. There is going to be mental fatigue for the developer who is helping.